Cadillac Owner Center

Cadillac Motors focuses on its customers' needs by making sure that details on service and maintenance for its vehicles is easy to access and convenient. Cadillac drivers enjoy several resources that simplify vehicle maintenance and follow recommended service intervals.



The Cadillac Owner Center is a complete digital platform where vehicle owners can access detailed information about their particular vehicle. After enrolling their vehicle, users can sign in to view a customized dashboard with information on their Cadillac's service plan, maintenance records, and warranty status. The Owner Center also provides downloadable owner’s manuals, instructional videos, and step-by-step guides to assist users perform basic maintenance tasks or learn about specific vehicle features.

Cadillac Mobile App

Cadillac has integrated technology into its customer service with the MyCadillac mobile app, available for both Apple and Android. Using this app, users can monitor their vehicle’s condition by getting alerts about service requirements, such as oil changes, tire rotations, or brake inspections. The app also provides convenient features like starting the car remotely, remote locking/unlocking, and the ability to schedule a service appointment directly with the nearest Cadillac service center. For newer models, the app can even offer live data to keep owners informed of any potential issues before they become bigger problems.

In-Vehicle Information

Many Cadillac vehicles are outfitted with an onboard information system that features service reminders and reminders. When a service is due, the vehicle displays notifications on the dashboard, informing the owner of what needs to be done. This system not only keeps owners aware to follow the schedule but also provides detailed explanations of each task, making it easier for drivers to grasp the importance of each service.

Cadillac Dealership Network

Cadillac dealerships play a major part in providing service and maintenance information to customers. When owners visit an authorized dealership for maintenance or repairs, the service team provides a detailed explanation of the suggested tasks, ensuring that owners are aware of the importance of each procedure. Additionally, dealerships maintain digital logs of every maintenance appointment, enabling users to easily access their maintenance records for future needs.

Printed and Online Resources

Cadillac provides printed owner’s manuals and booklets that outline the vehicle’s maintenance schedule, fluid types, recommended tire pressures, and other important information. For users who prefer online tools, Cadillac’s website features a webpage for service and maintenance where owners can access resources, watch clips, and tips on how to maintain optimal performance.



By offering a combination of online resources, in-person assistance, and easy-to-follow resources, Cadillac ensures that owners are knowledgeable about their vehicle’s service and maintenance requirements, ultimately enhancing the longevity of their Cadillac.